billing

Ovi store purchase of CameraFX failed I believe because there's no SIM card & it's trying to do carrier billing

Would have been nice to have a proper error message like "Purchase failed because there's no SIM card and therefore we don't know who to bill. Please insert a SIM card or add a credit card number to your OVI account and try again". Tyranny of the SIM card and tyranny of the carriers all in one!

I will add a credit card number to my OVI account and try again and post a blog post on what I find. (hopefully not a case of the #maplesyrupcurtain :-) !)

Wind Mobile software billing bug says I was data roaming when I wasn't

Got my first Wind Mobile bill on the weekend and it says I was "data roaming" when I stayed in the Wind Home zone. It says the following:

QUOTE

WIND AWAY Zone + Roaming $7.64

WIND AWAY Zone + Roaming charges kick in when you use your phone outside a foreign country. We’re constantly improving our reach across Canada so we can give you the best service possible.For an up-to-date map of WIND HOME & AWAY Zones visit windmobile.com or call us toll free 1-877-80WIND1

Data - AWAY + ROAMING

Date Time 06/17 02:10 PM 1.865 MB Away $7.64

END QUOTE

I believe this is a bug. I was not in a Wind Away Zone. I spent the whole day of Thursday June 17, 2010 in East Vancouver, and Gastown, all of which are in the Wind Home Zone. Anybody else experience this? Is this really a bug? I'll contact Wind support but love to hear what others have experienced.

 

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