N97 Review Thrilling Review Conclusion - only recommended for S60 geeks

If I had money which I don't due to transitions in employment and the need to pay $8000 for a new roof, I would buy an N97 NAM with my own money. But, unfortunately (it pains me to slag Nokia since I desperately want Apple to have viable competition longterm and slagging Nokia is like slagging my first love since I loved my first cameraphone, the 1 megapixel Nokia 7610 I bought in 2004!)  I can not  recommend the Nokia N97 for other people i.e. people who are not already S60 geeks.

Buy an iPhone 3GS instead. Sure the camera on the 3GS s*cks compared to the N82, N95, N97, N86, etc but the software is a joy to use and the touch focus is something that Nokia should have done first. and there is a viable useful app ecosystem for the iPhone unlike Nokia (sure it may develop but there is no sign of it).

The N97 works for me because of these apps (in no order):

• ShoZu - Sorry Pixelpipe your service is unusable until Nokia fixes Share Online, sharing only 30 items at a time is a non starter for me.  The unreliable Share Online which has no cues about whether a photo has been uploaded already is a major annoyance.)
• Gravity - Gravity rocks, it's one of the best Twitter clients on any platform and is continually being improved! Gravity makes the N97 QWERTY keyboard useful instead of a frill. Without gravity, I'd be content with the superior camera of the N86 8MP and pecking away in g*d aweful T9)
• Nokia Sports Tracker is a must have for tracking your bicycle rides, walks,etc. It is full of annoyances like not remembering any of your preferences (I always want to share my Maps with everybody, please don't ask OVER AND OVER again) but works well and is very useful and works in the background unlike the iPhone trackers all of which are useless because the iPhone doesn't allow 3rd party apps to multi-task
• QIK, video streaming need I say more. It just works and keeps getting improved!

If you love the above apps or any of the other few (there are about 50 good apps on S60, on iPhone there are several hundred good apps!) good apps on S60, then that probably means you are an S60 geek and then the only choice in 2009 is either the N86 8MP or N97. However once a 5 megaxel iPhone with decent video comes out in 2010, then I fear Nokia at its current rate of stagnation won't even be able to keep S60 geeks like myself happy.

Why normal people should NOT buy  the N97:

• the UI is impossible to use for non S60 geeks, hand the N97 and iPhone 3GS to a newbie and may G*d have mercy on your soul :-) ! Can't stand S60 constantly nattering at you asking whether you want to connect or not, of course I do ! touch inconsistently works from screen to screen, app to app and a host of other UX issues
• the whole thing feels like a work in progress e.g. widgets are a great proof of concept but in reality aren't really that useful, e.g. the twitter and facebook widgets don't display enough useful info and autoscroll, they just display the last 10 or so status updates, these widgets feel like "hello world" rather than actually useful
• instability - e.g. I reset the phone via *#7370#, set the camera to sequence multiple shot mode and take 16 pictures and the camera app freezes; if Nokia can't get their camera app to work in 2009 no wonder ShoZu also has stability issues
• there's not enough RAM - even if you install all the apps on the built in 32GB mass memory you still run out of RAM

 

Experienced the usual "early Nokia firmware why-can't they-get-it-right-the-first-time" glitches today on the N97:

1. The phone rebooted when I inserted the USB cable to recharge it
2. USB charging via the USB cable didn't work until I rebooted the phone (charging via the USB to normal Nokia power charger coverter dongle worked flawlessly!)

As Dave Winer says, "We make sh*tty software". The frustrating part is that Nokia doesn't seem to improve its firmware for the initial release of its phones. My 7610 in 2004 and the trial N97 I have today in 2009 both have random reboot problems and other glitches; the fit and polish of the initial Nokia firmware releases (i am running the 2nd release i.e. V11 on the N97 but it doesn't seem very polished) hasn't improved in the last five years. C'mon Nokia, you can and should do better, please!

On the night before I receive my N97 from Nokia WOM World for a brief trial, just for fun I looked back at my N999 concept/vision from December 1, 2008. And what the heck here's the N999 concept updated for July 2009 (notable updates are in bold):

1. screen with as many pixels as the 5800 Tube or iPhone (sorry but QVGA doesn't cut it in 2009!)
2. S60 simplified and fixed as Rui describes
3. 5 megapixel camera with cover and Xenon flash with 3x optical zoom and 640x480 30fps video (basically re-use the awesome N82 camera hardware and software and combine with the N93 optical zoom)
4. Quad band GSM and 3G (i.e. works on Rogers and AT&T in North America AND European 3G out of the box just like the N85, no funky North American model)
5. Built in ShoZu (with 10MB limit removed for 3G and WiFi, make the limit 50-200MB for 3G and WiFi) - killer app for photographers and videobloggers - Qik is built  into the N97 why not ShoZu? (I can't stand Share Online's limit of 6 photos at a time since I take over 50 a day; hope it's removed on the N97)
6. Bult-in Qik (killer app for videobloggers!) - Qik is built  into the N97 can't wait to try it!
   
7. Awesome web browser (Nokia's Web Kit browser was great in 2006, it is now far behind Apple's)
8. Lots of available RAM (as much as the N95 8GB please!), 8GB storage on built-in card - Reviews are mixed on the N97, sounds like it has a lot of RAM (more than the N95 8GB)  but with widgets it takes up a lot more. - I doubt I will use widgets!
9. Built in Nokia viNes to take advantage of Nokia's great GPS hardware (killer GPS app!) - viNes apears to be dead. Nokia Sports Tracker appears to be alive, so I'd rather have that built-in
   
10. Built in Twitter App i.e. built in Gravity

Now I know the above list is not possible given today's processors and batteries but in that case I can live without optical zoom! Everything else is doable as far as I can tell.

I still don't need:

1. QWERTY keyboard - I'd rather have an awesome camera and flash than a touch or QWERTY keyboard. And for me touch keyboards are just as good as QWERTY.
2. Email (Email is dead to me (ok email isn't dead but my resolution is to take any email thread  that I need to keep that has more than 2 replies to a wiki or blog); I continue to use it  for work and to communicate with "normal" folks!) - If the browser is as good as the iPhone's, then webmail clients work just fine.
3. Touch (would be nice, but not convinced Nokia has the software chops for this; I am not interested in S60 transmogrified with touch, I would prefer touch to be part of a totally revamped user interface that's NOT S60.) - Unfortunately it appears that Nokia's current touch interface s*cks. I hope I am proven wrong by my N97 trial.
4. Micro SD card slot
5. Calendar (would be nice but that's what my laptop is for :-) !) - Again with a good enough browser a web client would be good enough)
6. IM (Twitter is IM enough for me and I am fine with using it in the browser)
7. VOIP is dead to me except for Skype
8. MMS - I am not convinced I need it, I can always use ShoZu email photos :-) but I was wrong about SMS (so maybe I am wrong about MMS) - I am pretty sure I am wrong about MMS and I am pretty sure (unfortunately) I will be MMSing my relatives with pictures since they all finally seem to have MMS plans and devices and none of my luddite :-) relatives still use flickr or any of the other public or private photosharing sites!
   

 

See the accompanying UBC mobile brief wiki for notes to this presentation which I gave to the UBC Faculty of Land and Food Sciences on January 13, 2009 (note that this presentation was prepared using the 280 Slides web app which i highly recommend!)

Had the pleasure of meeting James at Nokia Open Lab 08 and it's interesting (Agile Messenger!?! IM on my phone, no thanks, I'd personally rather use Twitter and Jaiku) to see his (mobile) desert island desktop for his S60 devices.

I personally no longer customize the home screen of my S60 devices just like I no longer customize my Mac that much (or I customize it in cosmetic ways like change the desktop, I don't do that on S60 for fear of using precious memory something which we will look back on in 5 years and laugh that we worried about memory!).

I find S60 too unstable (I blame ShoZu and S60 memory management; don't get me wrong I can't live without ShoZu but after a while I simply have to reset (usually a warm reset using *#7780# sometimes a hard reset using *#7370#) all my S60 devices which means I lose my customizations. I am sure I am an outlier here; I think it has something to do with posting dozens of photos a day from ShoZu :-) ! Yes I am addicted!)

QUOTE [From AAS Feature: Desert Island Desktop, with James Whatley]

Whatley's main role at SpinVox is to look after their Social Media Strategy, and that means he is plugged into many of the fast moving Web 2.0 sites, so it's no surprise to see Jaiku as the first application - he's one of the most prolific Jaiku'ers on the service (http://whatleydude.jaiku.com/).

There are a number of built in applications here, and one click away from Jaiku are the Nokia Web Browser and Contacts applications. The contacts application is probably the biggest 'social application' on any handset (oh don't mock, it lets you email people, call them, keep notes on them, group them together - that's just like Facebook), so keeping it close to hand is high up in his thinking.

Pretty much everyone I asked had a web browser in some form on their launcher, and Whatley is no exception. "It's the first application I open up whenever I pick up my handset", he explains. I suspect that he's checking out his other social networks and keeping an eye on the SpinVox blog as well.

Communicating online is a mainstay of the quick launch apps, and the inclusion of Agile Messenger (www.agilemobile.com) solidifies that view. Offering access to most of the popular IM platforms, including MSN and AOL, this has been on whatever handset Whatley has been using for a few years. "I purchased a lifetime licence and genuinely could not live without it."

The phone is also his main PDA/Organiser, but not through the built in PIM apps. Whatley has chosen to use Epocware's Handy Calendar over the regular S60 offerings

END QUOTE