Phil Agre- How to help someone use a computer
Excellent advice from Phil who I have been reading for over 10 years! (via Puzzlepieces) How to help someone use a computer:
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Computer people are fine human beings, but they do a lot of harm in the ways they "help" other people with their computer problems. Now that we're trying to get everyone online, I thought it might be helpful to write down everything I've been taught about helping people use computers.
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