Amen! "Electricity of Participation" has to be the phrase of the month IMHO!
From Wired 13.08: We Are the Web.:
The electricity of participation nudges ordinary folks to invest huge hunks of energy and time into making free encyclopedias, creating public tutorials for changing a flat tire, or cataloging the votes in the Senate. More and more of the Web runs in this mode. One study found that only 40 percent of the Web is commercial. The rest runs on duty or passion.
Coming out of the industrial age, when mass-produced goods outclassed anything you could make yourself, this sudden tilt toward consumer involvement is a complete Lazarus move: "We thought that died long ago." The deep enthusiasm for making things, for interacting more deeply than just choosing options, is the great force not reckoned 10 years ago. This impulse for participation has upended the economy and is steadily turning the sphere of social networking - smart mobs, hive minds, and collaborative action - into the main event.
When a company opens its databases to users, as Amazon, Google, and eBay have done with their Web services, it is encouraging participation at new levels. The corporation's data becomes part of the commons and an invitation to participate. People who take advantage of these capabilities are no longer customers; they're the company's developers, vendors, skunk works, and fan base.